terms and conditions & privacy policy

Terms and Conditions

Introduction

Welcome to the website of Gorilla Junk Removal Experts. By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use this website.

Use of Website

This website is provided for informational purposes only. The content on this site is intended to describe the junk removal and cleanout services offered by Gorilla Junk Removal Experts and to allow users to contact us for inquiries or scheduling. You agree to use this website lawfully and not in a way that may harm, disrupt, or interfere with the website or its users.

Services and Information

All information provided on this website is general in nature and does not constitute a binding agreement, quote, or guarantee. Any junk removal, appliance removal, furniture removal, mattress removal, hot tub removal, house cleanouts, construction debris removal, or related service is subject to a separate written or verbal agreement based on the specific job details. Final pricing, availability, and timelines are confirmed only after direct consultation and assessment of the items to be removed, access conditions, volume, and labor requirements.

Estimates and Pricing

Any estimates provided through this website, by phone, text, email, or online forms are preliminary and may change based on actual conditions at the job site. Factors that may affect final pricing include but are not limited to item volume, weight, difficulty of access, stairs, disassembly needs, time required, and any additional materials or labor needed to complete the service.

No Guarantees

While we make every effort to ensure the accuracy of information on this website, Gorilla Junk Removal Experts makes no warranties or representations regarding the completeness, accuracy, or availability of the content. Service offerings may change without notice, and all removal recommendations and timelines are determined on a case by case basis depending on job conditions and scheduling availability.

Customer Responsibilities

You agree to provide accurate information about the items to be removed and the service location. You are responsible for identifying any items that require special handling and for notifying us in advance about hazards or restricted access. If you request removal of items that contain hazardous materials, you acknowledge that certain items may be refused or require special disposal arrangements.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Gorilla Junk Removal Experts unless otherwise stated. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

Gorilla Junk Removal Experts shall not be held liable for any direct, indirect, or incidental damages resulting from the use of this website or reliance on its content. Use of this website is at your own risk. To the maximum extent permitted by law, our liability for any claim related to services provided shall be limited to the amount paid for the specific service giving rise to the claim.

Third Party Links

This website may contain links to third party websites for your convenience. Gorilla Junk Removal Experts is not responsible for the content, policies, or practices of any third party sites.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Gorilla Junk Removal Experts

Lutz, FL

Phone: (813) 680-3735

Email: [email protected]

Privacy Policy

Introduction

Gorilla Junk Removal Experts respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, service address, service details, photos of items (if provided), and any other information submitted through contact forms, quote requests, SMS, phone calls, or direct communication. We may also collect non personal information such as browser type, device information, approximate location, and website usage data.

How We Use Your Information

The information we collect is used solely to:

Respond to service inquiries and schedule junk removal or cleanout appointments

Provide estimates and communicate about our services including junk removal, appliance removal, furniture removal, mattress removal, hot tub removal, house cleanouts, and construction debris removal

Send appointment confirmations, updates, and service related messages by phone, email, or SMS when applicable

Send promotional offers or follow up messages only if you have opted in

Improve website performance and user experience

Fulfill any other purpose for which you provided the information

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

This website may use cookies or similar technologies to improve functionality and analyze traffic. You can choose to disable cookies through your browser settings if you prefer. Disabling cookies may limit certain features or functionality of the website.

Information Sharing

We do not share personal information with third parties except where required by law or necessary to operate the website and our business, such as with trusted service providers for website hosting, analytics, scheduling tools, customer communication platforms, or payment processing. These providers are permitted to use your information only as necessary to provide services to us and are expected to maintain appropriate confidentiality and security safeguards.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to reasonable requests in a timely manner. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions in those messages or by contacting us.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or regulations. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Gorilla Junk Removal Experts

Lutz, FL

Phone: (813) 680-3735

Email: [email protected]